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Graystone Eye
Hickory, NC | Full Time
$35k-43k (estimate)
3 Months Ago
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Hickory, NC | Full Time
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Appointment Scheduler
Graystone Eye Hickory, NC
$35k-43k (estimate)
Full Time | Ambulatory Healthcare Services 3 Months Ago
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Graystone Eye is Hiring an Appointment Scheduler Near Hickory, NC

Graystone Eye is looking for an individual who is willing to serve our patients with one vision in mind:

Achieving Exemplary
Clinical Outcomes
&
Providing an
Unparalleled Experience for Patients,
Employees, and Families

Graystone is looking for an enthusiastic, caring, and excellent communicator to be our next appointment scheduler. The candidate selected will greet patients and record information into a computer system for patient care by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Answers incoming calls, makes appointments, re-schedules appointments, transfers calls, pages physicians as needed, screens calls, and records messages for physicians and clinical teams
  • Assists patients with concerns, directing them to the area needed, via phone
  • Collects demographics and insurance information; enters referrals as needed
  • Prints encounter forms, demand statements, and appointment lists as necessary
  • Any duties deemed necessary in the front office
  • This position has limited to no face-time with patients but requires excellent phone etiquette

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individuals must have knowledge of medical insurance, be able to read an insurance card, have excellent communication and organizational skills, be proficient in most software applications in a Windows environment, and be able to perform each essential duty satisfactorily. Ability to type at least 35 words per minute with an error rate of less than 2%. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE

  • One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Previous experience in a call center or a medical office with significant phone usage is preferred.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percentage.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$35k-43k (estimate)

POST DATE

02/18/2023

EXPIRATION DATE

07/04/2024

WEBSITE

graystone-eye.com

HEADQUARTERS

CONOVER, NC

SIZE

50 - 100

TYPE

Private

CEO

ALBERT OSBAHR

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Appointment Scheduler positions, which can be used as a reference in future career path planning. As an Appointment Scheduler, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Appointment Scheduler. You can explore the career advancement for an Appointment Scheduler below and select your interested title to get hiring information.

If you are interested in becoming an Appointment Scheduler, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Appointment Scheduler for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Appointment Scheduler job description and responsibilities

Pay attention to the procedures listed on the appointment scheduling page.

02/08/2022: Lawrence, MA

An appointment scheduler organizes patient appointments, schedules procedures, and coordinates office visits according to physician and patient availability.

03/19/2022: Green Bay, WI

Prior to a patient appointment, these medical professionals place outgoing calls to confirm, reschedule, or cancel visitations.

03/10/2022: Kingsport, TN

Scheduling duties like negotiating follow-ups, sending reminders, and creating new appointments are all pivotal to a successful clinical workflow.

03/17/2022: Durham, NC

The medical assistant enters the patient’s name, the name of the physician, and the date and time of the new appointment on the card.

02/16/2022: Philadelphia, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Appointment Scheduler jobs

Online appointment booking software helps even the non-tech savvy patients easily book an appointment.

03/20/2022: Lawrence, MA

With appointment scheduling, the doctors and other staff know what’s on the plate for that day.

04/16/2022: Olympia, WA

Usually the daily appointment schedule contains the patients’ names and telephone numbers and the reasons for their visits (e.g., new patient, physical examination, recheck).

03/02/2022: Topeka, KS

Office staff usually schedules the appointment, making every effort to accommodate the patient’s request.

02/02/2022: Denver, CO

The appointment should be scheduled as close as possible to the date specified by the physician.

02/19/2022: Boston, MA

Step 3: View the best colleges and universities for Appointment Scheduler.

Butler University
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